Online Purchase

T-CPR
Class Price:	$50.00

What T-CPR Is

• Telecommunicator CPR (T-CPR) is specialized training for 9-1-1 call takers, dispatchers, and emergency telecommunicators.

• Its goal is to help them recognize cardiac arrest quickly and provide clear, calm, and effective CPR instructions over the phone to a caller until EMS arrives.

• This is a non-clinical training designed for those guiding others — not performing CPR themselves.

Why It Matters

• For every minute without CPR, survival from sudden cardiac arrest drops by about 7–10%.

• Many people freeze or panic when witnessing a collapse — having a trained dispatcher calmly coaching them step-by-step dramatically increases the likelihood that CPR starts immediately.

• Research shows communities with T-CPR programs have higher bystander CPR rates and improved survival outcomes.

What the AHA Course Covers

• How to quickly identify a possible cardiac arrest over the phone (even when callers are panicked or confused).

• Standardized scripts and prompts for giving hands-only CPR instructions.

• Strategies to overcome caller hesitation, fear, or miscommunication.

• Best practices to remain calm, reassuring, and focused on life-saving directions.

Who Should Take It

• 9-1-1 telecommunicators

• Dispatch center personnel

• Emergency response center managers or supervisors who oversee call-taking protocols

Certification / Outcome

• Upon completion, learners receive an AHA certificate of completion (not a provider card like BLS).

• The course supports agencies in meeting national standards and improving emergency response systems.